Self-selling AI: how Grax Media revolutionized its sales across Latin America
GRAX is a company that operates with a cash-on-delivery structure for large-scale sales of physical products, with distribution centers across Latin America and certified products.
We are catalysts
With a digital operation focused on Colombia and Chile, Grax Media
faced a challenge: many leads,
but a small sales team.
With a digital operation focused on Colombia and Chile, Grax Media faced a challenge: many leads, but a small sales team.
In just 15 days, we implemented a conversational AI trained to guide customers from “Hola” to checkout on WhatsApp, using local language and full focus on conversion.
45,000 automated interactions
AI handling customer communication with agility and precision
Cost per interaction: R$0.20
High efficiency and scalability with minimal operational cost.
R$820,000 in revenue
Direct results driven by automation and data intelligence.
100% of sales powered by AI
All sales supported by automated and intelligent processes.
4,115 completed sales
Consistent performance and proven conversion capability.
Our cases
Keep exploring our cases and discover how we apply technology to drive
business growth
Keep exploring our cases and discover how we apply technology to drive business growth
The products we create are used by the
best companies in Brazil
The products we create are used by the best companies in Brazil
From zero to scale
We create unique digital experiences with intelligent recommendations
Powered by AI and driven by strategy to deliver real impact.
From zero to scale
We create unique digital experiences with intelligent recommendations
Powered by AI and driven by strategy to deliver real impact.
From zero to scale
We create unique digital experiences with intelligent recommendations
Powered by AI and driven by strategy to deliver real impact.
From zero to scale
We create unique digital experiences with intelligent recommendations
Powered by AI and driven by strategy to deliver real impact.
From zero to scale
We create unique digital experiences with intelligent recommendations
Powered by AI and driven by strategy to deliver real impact.